All orders are delivered using our vans or our special courier service. Deliveries are normally made on mondays to fridays unless special arrangements has been agreed. Your order will be dispatched within 3 - 5 working days of receipt (or sooner) using the service you have indicated.
Please note that orders placed after 3:30pm on a working day, may be processed from the next working day. For example, if an order is placed by 4pm on a Friday and 3 - 5 working day delivery option was selected, the order will be processed from Monday and estimated delivery day of either Tuesday or Wednesday.
3 – 5 Working Days Delivery
- Order Value up to £150 Incl VAT - £6.95 Carriage
- Order Value over £150 Incl VAT - Carriage FREE
- For UK offshore, Highlands, Northern Ireland, Jersey, Guernsey and Isle of Man there will be an additional carriage cost regardless of order value.
Next Working Day Delivery
- Next day delivery is available on all stock items ordered before 3:00pm (Monday – Thursday) irrespective of order value unless stated otherwise - £8.95 Carriage.
- Next Working Day Service is not available to UK offshore and Highlands.
- Next Working Day Service is not available on heavy items.
Heavy Item Delivery
- Some products have been classified as a heavy item and will incur extra shipping charge. Please allow 3-5 working days for delivery
Special Delivery Options
- Saturday Deliveries - Please contact us for carriage cost.
- Export Deliveries - Please contact us for carriage cost
Returns
- If, within 14 days, you wish to return an item for any reason the item must not have been used/opened and in resalable and working order, if this criteria is met the customer will be fully responsible for shipping the item/items back to us, this is to protect us from any form of collection fee we might experience and upon receipt of goods a refund will be issued should the item be in suitable condition.
Back Orders
- If your item is not in stock, we will back order for you. You will always be emailed with the expected delivery date and you will have the option to cancel your order if you would rather not wait. A refund would be made in this instance.
Tax Charges
- For all orders placed for delivery within the UK or European Union, 20% VAT will be added. Orders placed for export outside of the EU can be supplied VAT free. Please contact us for details.