Festool Service All-inclusive

36-month cost protection guarantee

• No more annoying cost estimates and invoices.
• SERVICE all-inclusive from Festool is a comprehensive 36-month machine guarantee that includes all wear parts!
• In addition to material and manufacturing defects, the guarantee covers all wear parts (e.g. battery packs, carbon brushes, ball bearings, sealing rings, switches).
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36-month theft protection

• Theft protection – even on the building site
• Less complicated than insurance cover. Festool SERVICE all-inclusive insurance offers 36 months of protection against theft.
• Whether your machine is stolen from a workshop, vehicle or construction site, you will receive a brand new machine for an excess fee of only £100 inc VAT.
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15 day money back guarantee

• Risk-free purchase. You can test all Festool products within 15 days of purchase.
• If the machine does not live up to expectations, simply return it to your dealer to receive a refund of the purchase amount.
• SERVICE all-inclusive not only allows you to use the machine in practical applications, it also offers total investment security.
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10-year spare part availability

• Long-term spare parts availability. Festool machines are high-quality, hard-wearing products designed for use in the long term.
• To ensure the machines perform for many years, Festool guarantees availability of spare parts for 10 years after the product is discontinued.
• If we no longer stock your spare part for the period specified, you will receive a new machine free of charge as a replacement. Many spare parts from our older models are available for longer than 10 years.
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Repair order

• Festool machines are used in tough applications every day and must be ready for use again quickly following a repair.
• Festool SERVICE all-inclusive guarantees quick and professional repairs. Simply follow the instructions below to organise your tool repair: It's so simple:
  • Download our online repair form and return to Festool UK via email to service@festool.co.uk
  • Once form is received, Festool UK will contact you to arrange collection from your selected address free of charge
  • Your repair will be processed and the service team will arrange return delivery to you free of charge
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Rapid spare parts delivery

• Spare parts/spare parts catalogue
• To locate the correct spare part, you will require the machine model and part number (basic unit no.) for your machine. This information is located on the machine identification plate
• Click here to access the spare parts catalogue
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myFestool

• Discover Festool online Register for myFestool free of charge and benefit from the full range of Festool services online.
• You have a constant overview of all machines registered for SERVICE all-inclusive, can request and track repairs, be the first to know about the latest Festool news and much more.
• Registration is completely free and offers many convenient advantages. Register for myFestool now
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